FAQ

Will it fit my Camera? 

Here are some common camera systems that our straps definitely work with:

  • Canon Cameras - All DSLR and Mirrorless Camera with Interchangeable Lenses  
  • Nikon Cameras - All DSLR and Mirrorless
  • Sony Cameras - All DSLR and Mirrorless
  • Fujifilm Cameras - All Mirrorless including X-Series and Medium Format
  • Olympus - All Mirrorless
  • Panasonic - All DSLR and Mirrorless
  • Almost all 35mm Film Cameras

Every strap has been tested to ensure it's durability and we recommend no more than 15kg hanging down from your neck. 

 

Shipping Information:

Once your order is dispatched (1-3 business days after purchase) you will receive an email to say your order is on it’s way.  This email contains a tracking link to allow you to track your order.  If you have any trouble tracking your order or you did not receive an email please contact us. 

 

Payments: 

You can pay with credit/debit card using our Shopify Payments secure gateway, Paypal.

Australian customers can also pay with Afterpay. 

 

Do you offer warranty: 

Short answer YES. 

We sure do! We offer a ‘common sense’ warranty. 6 month Warranty time frame from the date of purchase.  Our warranty covers your strap from issues with the workmanship under normal use conditions.  So basically if you are using it as a camera strap and it’s not holding up we will fix or replace it. If you are using your strap for something else, it looks like it has been left in the weather, wet, it will not be replaced. 

This warranty does not specifically cover any equipment the camera was carrying or normal ageing and wearing of leather. 

Please inspect your camera straps regularly, especially where it connects to the camera. Some small wear marks may appear on the webbing after a lot of use, this is normal.  However, if you think the webbing may be compromised please contact us. 

 Change of Mind: 

We do not offer refunds unless the product is deemed faulty. Please email hello@1919aus.com with photos as soon as you receive your product.

 Where are the straps made: 

Indonesia. 

 SHIPPING: 

Shipping will be via  Australia post. Please allow 1-2 dayshandling time for your item once your order has been placed. Please note Express Post orders are subject to standard handling times. 

Standard Delivery,  after dispatch you should receive your delivery within 2-5 working days.

Express Delivery, after dispatch you should receive your delivery within 1-2 working days to locations inside Austpost express delivery areas.

Orders will be safe dropped if there is a safe place to leave the goods. 

Please note we cannot always guarantee these timeframes and the timing may be exceeded during peak/busy times and to rural areas, we thank-you for your patience.

Need a delivery time estimate? Go to Auspost Delivery Estimate. Use 4000 as the sender's postcode.

Free shipping on orders over $200 in AUSTRALIA ONLY

Shipping <$200 - $10 

Express shipping <$200 -  $15 

Express shipping >$200 - $20